Refund and Cancellation Policy

Cancellation Within 24 Hours of Booking: We understand plans may change. If you cancel your ticket within 24 hours of booking, no cancellation fees will be charged.

Cancellation After 24 Hours: For cancellations made after 24 hours from the time of booking, a nominal cancellation fee will be applicable.

Refund Requests: Refund requests are considered under the following conditions:

• Cancellation and refund application submitted, and fare rules permit refunds.
• You are not classified as a "no show" (Note: Most "no show" bookings are ineligible for waivers from suppliers).
• We can secure waivers from suppliers for the requested cancellation and refund.

Refund Processing Timeline:

• We are unable to provide a specific timeline for refund processing.
• Once you submit a cancellation request, we'll send you an acknowledgment email with a tracking number.
• This acknowledgment does not automatically qualify you for a refund but acknowledges receipt of your request.
• We work with suppliers (airlines, hotels, car-rental companies) to obtain waivers based on their rules.
• Upon supplier approval, we'll notify you of their decision.
• Our service fees associated with the original reservation are non-refundable.

Credit Card Statement:

• Once approved by the supplier, it may take additional time for the refund to appear on your credit card statement.
• Suppliers typically impose penalties for refunds.
• The entire process, from request receipt to credit on your statement, may take 30-60 days.
• Xtreme Fares may charge a post-ticketing service fee, per-passenger, per-ticket, applicable when the airline/supplier rules permit refunds.
• If the supplier does not process the refund, we will refund our post-ticketing service fees but not our original booking fees.

For detailed information on fees related to refunds and cancellations after 24 hours, please Click Here.